Case Study

How a Simple Addition to the Product Page Boosted Revenues

Last updated: Published: Reviewed by Devon Cox, President, ConversionTeam

The Client

Online House Plans Site

Executive Summary

A leading D2C house plans eCommerce retailer was getting strong product-page traffic but underperforming on completed purchases. Adding a single targeted section to the PDP drove a 25.1% transaction lift at 99% confidence and an 18% revenue increase.

This D2C house plans company improved transactions by 25% with one targeted change to their product page. See the exact modification that drove growth.

The Client

The test ran in January 2022. 

This online house plans eCommerce site is a leader in the direct-to-consumer (D2C) house plans market.  They hired ConversionTeam in 2021 to increase the conversion rate via the Iterate program.

The Business Need

This eCommerce brand gets a tremendous amount of traffic to its product pages from users interested in building their dream home.  Traditionally, the company had 2 sections on the product detail page (PDP), one for elevation images and another one for floor plan images.  

ConversionTeam’s usability, user testing, and heatmap analysis showed an opportunity to get floor plan data above the fold. We proposed a test version to address that.

Product Detail Page

Note: Thumbnails are elevation images only

Product Detail Page

Solution

Add floor plan thumbnails to the main product thumbnail image area.

Test Variation

Note: Addition of floor plan elevation

Solution

Results

The test version was a strong winner, up 25.1% for transactions at 99% confidence.  Revenue was also up by 18%.  

Based on the test data, the client implemented this change on their PDP.

Overall data 

Overall data

Moving one element on the product page lifted transactions 25.1%, a reminder that product pages carry a lot of conversion weight - our conversion rate benchmarks break down how rates differ from landing pages to product pages to checkout.

Why pick the best CRO agency over a redesign shop? On this D2C catalog, one PDP element outperformed a full redesign.

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