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Mobile Cart Banner Drives 5% Revenue Lift for Premium Furniture Retailer

Mobile cart banner increases furniture retailer revenue by 5% with persistent shopping experience
The Client

Leading Premium Home Furnishings Retailer

Executive Summary
Premium furniture retailer struggled with mobile cart abandonment despite rising traffic. Our persistent shopping cart banner test across 1.7M users increased conversion rates by 5.9% and drove a 5% revenue lift, with 98% statistical confidence.
Categories: AB Testing Case Studies, Case-Studies, Ecommerce CRO Case Studies, Home & Garden CRO Case Studies

Highlights

We implemented a persistent shopping cart banner across their mobile site, keeping selected items visible throughout the customer journey.

Key Achievements:

  • Revenue per user increased by 5%, driving significant bottom-line impact
  • Conversion rate improved from 0.17% to 0.18% (5.9% lift)
  • Cart visibility improved purchase completion with 98% statistical confidence

The Challenge 💡

Mobile traffic was increasing rapidly, but the conversion wasn't keeping up. Users were adding products to cart but failing to complete purchases.

Our Solution ⚡

We proposed adding a persistent shopping cart banner that would remain visible throughout the customer journey.

Cart Banner Features:

  • Persistent display of current cart contents
  • Clear "Checkout Now" CTA
  • Present across all pages except cart

Technical Implementation ⚡

Test Parameters:

  • Device targeting: Mobile only
  • Browser coverage: All major mobile browsers
  • Even split A/B test

Control: Mobile homepage showing primary navigation and the simple Recently Viewed banner.

Variation 2: Shopping cart banner implementation showing '3 Items in Shopping Cart [ Checkout Now ]' at top of page in red, followed by Recently Viewed section. Demonstrates how cart contents remain visible while browsing.

The Results 🎯

MetricControlVariation 1Variation 2
Users865,508868,293865,522
Transactions1,4661,5011,583
Conversion Rate0.17%0.17%0.18%
Revenue Per User$1.48$1.49$1.55
Revenue Lift1%5%
Confidence71%98%

Why It Worked

The persistent cart banner solved a mobile shopping problem by bridging the gap between browsing and purchasing. There were two factors behind its success:

  1. Maintaining Purchase Momentum
    • The persistent cart banner kept selected items top-of-mind throughout the browsing experience, maintaining active purchase intent while allowing customers to continue shopping.
  2. Strategic Mobile Real Estate Allocation
    • Despite limited mobile screen space, the addition of the cart banner proved that strategic additions can outperform minimalist approaches. The 5% revenue lift demonstrated that keeping cart contents visible was worth the screen space investment.

Let's Talk 💬

Want to learn more about how we can optimize your mobile shopping experience? Let's discuss how our data-driven approach can boost your e-commerce revenue.

Appendix: Detailed Test Parameters and Statistical Analysis

Statistical Analysis

MetricValue
Confidence level98%
Z-score2.12
P-value0.0169
Conservative lift estimate5%
Test lift8%
Sample sizeOver 1.7 million users
Test durationMultiple weeks
Participation rateEven split between variations

Test Parameters

ParameterDetails
Device targetingMobile only
Browser targetingAll major mobile browsers
User segmentsAdult customers only
Page scopeHomepage and category pages
CRO notes from the field ab testing image Field Notes
"This test, while dated today, was a good example of cutting edge UI improvements. It's imperative that leading Brands not only copy best practices, but actively try to innovate and beat their competition from a user experience perspective."
  Devon Cox, president of ConversionTeam headshot
Devon Cox President, ConversionTeam
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